Professional Conduct
Residential building work means spending weeks or months in someone's home. Professional, respectful conduct is essential — for the homeowner, their family, neighbours and everyone else on site.
What we expect
- Respectful interaction with homeowners and their household.
- Consideration for neighbours and surrounding properties.
- Calm, professional communication, especially when things get difficult.
If something goes wrong
If a homeowner feels conduct on site has fallen short, they can raise it with the builder in the first instance and let My Build My Way know. We will help facilitate a sensible conversation so it can be addressed quickly.
Conduct is one of the things we take into account when deciding which builders to keep introducing in future.
Helpful next steps
Looking for practical guidance or ready to move forward with a project? Start here.