Professional Conduct
Residential building work means spending weeks or months in someone's home. Professional, respectful conduct is essential — for the homeowner, their family, neighbours and everyone else on site.
What we expect
- Respectful interaction with homeowners and their household.
- Consideration for neighbours and surrounding properties.
- Calm, professional communication, especially when things get difficult.
If something goes wrong
If a homeowner feels conduct on site has fallen short, they can raise it with the builder in the first instance and let My Build My Way know. We will help facilitate a sensible conversation so it can be addressed quickly.
Conduct is one of the things we take into account when deciding which builders to keep introducing in future.