Background checks

Background checks before any builder is introduced.

Before we introduce a builder to a homeowner we look at trading history, references and the documentation that supports their day-to-day work.

Our approach

We look for evidence that a builder is a sensible fit.

The right builder for one project may not be the right builder for another. We consider the type of work, the location, the project size, communication style and available supporting information before making any introduction.

The aim is to help homeowners avoid starting from a blind list of names. Background checks support better comparison, while the final choice always stays with the homeowner.

What we typically look at.

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Trading history

How long the company has been trading, the nature of its work and any company-level information that helps build a clearer picture.

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Relevant experience

Whether the builder has worked on similar project types and understands the kind of work involved in your brief.

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References and reviews

Available signals from previous clients, reviews and project examples that show how the builder works in practice.

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Documentation

Insurance and other relevant documentation that we would expect a working residential builder to have in place.

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Quote clarity

Whether the builder's quote is understandable, comparable and clear about what is included or excluded.

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Communication

How clearly the builder responds during the early stages, where future communication habits are often visible.

What this is not

A starting point, not a guarantee of outcomes.

Background checks help filter for suitable builders, but every project carries its own risks. Homeowners should still ask their own questions, read the contract carefully and take independent advice where appropriate before committing to any builder.

What checks do you carry out on builders? add

We review trading history, references, reviews, relevant project experience, and documentation such as insurance. We also look at how the builder communicates during the early stages.

Does this guarantee the work will go well? add

No. Background checks help filter for suitable builders, but every project has its own risks. The contract you sign with your chosen builder is what governs the work itself.

Can I check the builder myself as well? add

Yes, and we encourage it. Speaking to references, reading reviews, asking questions about similar projects and reading the quote carefully are all sensible additional steps.

Ready to find a suitable builder?

Tell us about your project and we will introduce you to suitable local builders and help you compare their quotes.